Pet stain and odor removal that actually works.
Enzyme treatment that breaks down urine crystals at the molecular level — the source of the odor, not the surface. Also treats vomit, blood, and other biological stains on carpet, upholstery, and rugs.
Why enzyme treatment vs surface cleaners
Pet urine is 95% water when fresh — easy. As it dries, water evaporates and urine crystals form and bond to the fiber. Those crystals reactivate every time humidity rises, releasing odor. Regular surface cleaners lift the stain but leave the crystals behind. Enzyme treatment digests the proteins in urine crystals, breaking them down chemically. Once they’re gone, the odor is gone permanently.
What we can and can’t fix
Fresh stains, and most set-in stains where urine has stayed in the carpet fiber layer — almost always yes. Deep-set urine that has penetrated the padding or subfloor — often requires sub-pad replacement, not just extraction. We’ll always test the affected area with a UV light during walk-through so you know exactly what we’re dealing with before the visit.
Safe for pets and kids
Every enzyme solution we use is EPA Safer Choice certified. Non-toxic when dry. Safe around cats, dogs, and young children after normal dry time (4–6 hours).
Flat-rate, no surprises.
| Item | Starting price |
|---|---|
| Pet stain / odor spot treatment | From $30 |
| Enzyme flood (severe area) | From $75 |
| Full-room pet-odor decontamination | From $120 |
| Sub-pad replacement (severe cases) | Custom quote |
Minimum charge: $150 per visit. Bundling with other services saves 10-15%.
DIY vs. alternative vs. Connor’s.
Pet stains are chemistry, not just cleaning. Here’s why enzymes beat every home remedy.
| Grocery-store product | Baking soda + vinegar | Connor’s Cleaning | |
|---|---|---|---|
| Approach | Neutralizes surface odor | Masks temporarily | Enzyme breaks down urine crystals |
| Works on set-in urine | Rarely | No | Yes, if in fiber layer (UV-verified) |
| Odor return risk | Comes back with humidity | Comes back within days | Permanent when crystals gone |
| Safe for pets & kids | Depends on product | Yes | EPA Safer Choice certified |
| Sub-pad damage detection | You wouldn’t know | You wouldn’t know | UV scan tells us what’s repairable |
If we don’t hit the standard — we come back, free.
72-hour re-clean guarantee on every service. If you’re not happy with any part of the job, tell us within 72 hours and we return — no fees, no arguments, no fine print.
What clients ask.
Will it work on old, set-in urine?
Usually yes if the urine stayed in the fiber layer. If it soaked through to the sub-pad, sub-pad replacement is the only real fix — we’ll UV-scan the area and tell you honestly.
Does it work on cat urine?
Yes — cat urine is chemically similar to dog urine (both contain urea and uric acid). Same enzyme process works on both.
Can you treat upholstery pet stains too?
Yes — see also upholstery services. Same enzyme approach, adjusted process for fabric type.
Related services
Carpet steam cleaning · General carpet cleaning · Upholstery cleaning · All carpet services
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