Most cleaning companies are optimized for scale, not for you.
The last cleaner you hired probably came from a call center. You spoke to a coordinator. Someone showed up who had never seen your home before. They rushed through it in the time the algorithm gave them, missed the two things that actually matter to you, and left before you noticed. A different person showed up the next week. And the week after. The service was fine. It was also completely forgettable.
Connor’s Cleaning is built on the opposite premise: one home, one cleaner, one standard, held for as long as you want us. Not a route number. Not a schedule slot. A relationship with a person who learns what “clean” means in your house — because “clean” means something different in a Newport Coast estate than it does in a Silver Lake bungalow, and pretending otherwise is how you get a mediocre clean at a premium price.
“The best compliment I get is when a client’s dog runs to me instead of hiding. That’s how I know we’re doing this right.” — Connor, Founder
We started small on purpose. Every home in our first year is either done by Connor personally or supervised by him. As we grow, every new cleaner will be trained to the same 40-Point Checklist, assigned to the same set of homes, and never rotated off without your say-so. The service scales — the standard doesn’t move.
Everything else on this site is downstream of that one decision. Flat-rate pricing means we don’t have to rush to stay profitable. The 72-hour re-clean guarantee means we stand behind the work in writing. Eco-friendly products mean what we spray around your family doesn’t need a warning label. No contracts means you can leave whenever you want — which is exactly why nobody has.
Owner-operated. One standard.
Connor
I started this because I got tired of hearing the same complaints — “they sent someone new again,” “they missed the thing I actually cared about,” “I couldn’t tell what they did.” Cleaning shouldn’t be a mystery. It also shouldn’t be a lottery.
Every clean is done or personally overseen by Connor. Every new hire trains against the same 40-Point Checklist and stays assigned to the same set of homes. If you like your cleaner, you keep them — for as long as you want.
Three commitments, in this order.
Everything else follows from these.
One home, one cleaner
Same person every visit — until you tell us otherwise. They learn your layout, your pets, the corner cabinet that sticks, the surface that scratches, the product you don’t want us to use.
One standard, in writing
The 40-Point Checklist is the same room-by-room list every time. You can see it before we arrive. You can hold us to it after we leave. No shortcuts, no “we ran out of time.”
One price, no clock
Flat-rate, quoted upfront, charged on completion. We stay until the checklist is done. No hourly clock, no surprise add-ons, no “one more thing” line items.
Same job. Very different service.
The big franchises aren’t bad. They’re just optimized for a different customer.
- 10,000+ homes a week per market
- Different cleaner every visit
- Hourly billing — clock-watching
- Call-center support
- Rushed to hit route timing
- Template checklist, if any
- Curated coverage, capacity-managed
- Same cleaner every visit
- Flat-rate — never hourly
- The owner picks up the phone
- Time to do it right, every clean
- 40-Point Checklist™ every visit
Transparency, in a category not known for it.
A short list of things you’ll never see from us — because we’ve all seen them from someone else.
We don’t rotate cleaners without asking.
The whole point is continuity. If your cleaner is out sick or on vacation, we’ll tell you who’s coming and why. Nothing gets swapped silently.
We don’t upcharge for the obvious.
Baseboards, light switches, doorframes, window sills — these are on the checklist. They’re not “add-ons.” If it needs to be clean, it’s included.
We don’t use products with warning labels.
Everything we spray around your family, pets, and food surfaces is Green Seal certified, ammonia-free, and safe on natural stone.
We don’t do contracts.
Recurring plans are cancel-anytime. No fee, no phone call gauntlet, no “let me transfer you to retention.” If you’re not happy, you leave.
We don’t post fake reviews.
Every review on our site is from a real customer. If you see a number, it’s the number. If we ever hit 500, we’ll say 500. Not “500+”.
Ready to try a quieter cleaning company?
60 seconds to a flat-rate quote. No contracts, no phone tag, no upsells.